Multilingual Knowledge Assistant
A concept assistant that answers questions from an organisation's documents in Dari, Pashto and English.
Overview
Staff in many organisations spend hours searching shared drives, PDFs and email threads for answers that already exist somewhere.
This concept shows how a secure assistant could answer questions in Dari, Pashto and English directly from an organisation's own documents — always showing where each answer came from.
The challenge
Knowledge is scattered across formats and languages, so new staff struggle to find policies and experienced staff answer the same questions repeatedly.
Our approach
- 01
Collect
Connect approved document sources and organise them into access-controlled collections.
- 02
Index
Split documents into passages and build a multilingual search index.
- 03
Answer
Retrieve the most relevant passages and generate a cited answer in the user's language.
- 04
Evaluate
Test answers against a question set before launch and keep monitoring quality.
Key features
Cited answers
Every answer links back to the exact source passage so users can verify it.
Three languages
Ask in Dari, Pashto or English and receive answers in the same language.
Role-based access
People only see answers drawn from documents they are allowed to read.
Feedback loop
Users flag weak answers, which become new test cases for the team.
Designed to
- Reduce time spent searching for internal information
- Give consistent answers across teams
- Keep sensitive documents protected
These are design goals for a concept, not measured results.
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